Glovo is a Barcelona based tech start-up that is transforming the way consumers access local goods, enabling anyone to get nearly any product delivered in less than 60 minutes. We thrive to make everything in cities immediately accessible.
Glovo’s on-demand mobile application connects customers with independent local couriers, who acquire goods from any restaurant or shop in a city and also deliver urgent packages for a variable fee.
The platform’s features include geolocation, which allows customers to track their deliveries in real time and locate the nearest glover (courier), thus optimizing speed and distance.
It´s like a new personal courier available to everyone that runs your errands immediately and on demand.
We’re rapidly growing and are now present in more than 17 countries all over Europe, Latin America, Africa, and Asia. But that’s just the start, with your talent onboard we’ll be a rocket aiming to the moon!
Sales Executive – Casablanca
You will
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Seal partnerships with the best accounts, always aligned with the company goals
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As owner of Glovo’s revenue, you’ll make sure that all deals follow the required profitability of your country
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Build long term partnerships and ensure a fast and smooth onboarding
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Keep your pipeline updated on a daily basis
Requirements
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Fluency in English is a must
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For you never is enough, you have to hunt like a hungry wolf
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Overachieving targets is a must
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Impossible is not Glovo, you make everything happen
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You are a methodological fast learner who is familiar with CRM tools (Salesforce, Dynamics, etc)
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2 to 3 years hands-on sales experience, key contacts in the industry is a plus
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Account Manager
You will:
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Onboard new partners on our platform by providing them all the necessary tools and information to start working
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Optimize Glovo visibility in our partners through marketing actions and our marketing kits
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Improve operational efficiency of our partners by making sure we always deliver the best service to our customer
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Get feedback from our restaurants and translate it into product improvement
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Maintain good relationship between Glovo and our partners
- Forecast and track key account metrics
Requirements:
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Determined to get things done: no job is too big or too small
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Organized and detail-oriented
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Problem solver, data-driven with an analytical approach
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Great interpersonal skills
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Comfortable working in a high growth and high-performance start-up with a fast pace
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Courier Coordinator
You will:
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Monitor, anticipate and manage the live operation to ensure a great user experience
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Manage real-time fleet capacity
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Lead the communication with the fleet for ongoing orders
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Give an structured and actionable daily feedback to the ops managers
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Ensure a smooth operation by coordinating communication with Live Ops support
Requirements:
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Previous experience as a dispatcher or similar position
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Good skills in MS Office, G-docs and call center equipment/software programs
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Outstanding communication and interpersonal skills
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Excellent problem-solving ability
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Positive and patient
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Glover Specialist
You will
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Recruit, train and onboard the entire fleet of Glovers ( our couriers) in the new city Casablanca
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Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of Glovers
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Have a Data sensitive approach, making sure that all the information is transferred to our database and reports
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Be responsible for all documentation and contracts of Glovers in the city
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Be there for the Glovers when they need support
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Take care of procurement, ensuring that all Glovers receive the work kit and are ready to spread the Glovo brand
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Ensure that all Glovers are properly trained and prepared to provide feedback to the Fleet Operations Manager
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Manage scheduling, attendance and general administration of Info-Sessions while supporting daily operations through operational supervision and analysis of KPIs
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Communicate effectively with the local Operations Manager on customer support processes and operations
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Improve processes on behalf of Glovers through projects (when necessary)
Requirements
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Have previous experience in on-demand fleet management
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Good communicator with ability and agility to solve problems
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Being highly motivated to work for a fast-growing startup
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Basic Excel and Data Interpretation Skills
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Enjoy learning and adapting to new technologies
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Have initiative, be proactive and autonomous – Glovo is also yours!
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Have good energy and like what you do, even on bad days
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University degree (Engineering, Administration or related areas)
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Fluent in English
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Project Manager
You will:
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Develop key strategic initiatives that will help drive the organization into the future
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Own and manage large scale end to end projects from strategy through implementation
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Work directly with the General Manager of the country evaluating opportunities together
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Create, maintain, and communicate detailed project plans
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Develop analytical frameworks to support decision making at a global scale
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Partner closely with business stakeholders across functions and regions to provide insights that drive decisions around process, policy, and service models changes
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Deliver clear and concise communication through life-cycle
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Communicate the key program outcomes and insights to key stakeholders to ensure implementation in other markets
Requirements:
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Bachelor’s degree in Economics, Business, Engineering or other quantitative fields
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3-6 years of Consulting / Corporate Finance / Start up related experience
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Excellent communication and organization skills
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Ability to work with cross functional teams
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Balance attention to detail with swift implementation
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Ability to self-serve, investigate and get the data we require
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Exceptional Excel and PowerPoint skills
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Passion for launching new and exciting projects in a fast paced working environment
